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Toll Free:

1-888-672-9510

Faq

Faq

About CBD online store

Click on the Register at home page under account and fill up your business information then create your username & password. While creating the account, you will be required to upload your valid business license copy and federal tax id. We do not accept businesses located outside of US. 

We did not take any order without valid business license copy and federal tax id.

We realize that security is a concern to many when ordering online, and because of this, we have chosen to use the very latest and most advanced technology for secure transaction processing online.

Once approved, you can either call us at 1(888)972-9510 to place an order or you can visit www.cbdilus.com, go through the website and add products to your cart then checkout. We would recommend going through the website so you can check out varieties of items we carry and be updated about coming soon and latest products. 

We'll work hard to keep you happy. And if we don't, you can request to remove your products at any time.

Our friendly customer service team is ready to assist you Monday-Friday 9am-6:30pm CST, Saturday 9am-3pm CST. Call Toll free 1-888-672-9510 or shoot us an email: support@cbdilus.com


General information about products

CBD stands for cannabidiol, a compound naturally found in hemp and cannabis plants. Unlike the other major cannabinoid THC, CBD is non-psychoactive.

The effects of CBD include alerting at low doses, sedating at high doses, reduces pain, relaxes muscle spasms, potent anti-inflammatory, stops nausea/vomiting, reduces anxiety/depression, counters psychotic thoughts, anti-oxidant, anti-convulsant, neuro-protectant, and anti-tumor effects.

A CBD tincture is a dietary supplement that comes in liquid form and has a very potent cannabidiol content. Tinctures are created by steeping CBD-rich hemp flowers in high-proof grain alcohol, then cooking over low heat for multiple hours. Vinegar or glycerin can be used in lieu of alcohol, but alcohol really does produce the best tincture in the end. It’s time-consuming but very simple.


Once the liquid is ready, it’s commonly mixed with a sweet tasting carrier oil like orange or peppermint. On its own, it can be very bitter. The final product should be potent, with a very high CBD content and no more than 0.3% THC (Tetrahydrocannabinol). 

Terpenes are essential oils found in plants. There are around 200 terpenes in cannabis. They are what give cannabis its distinct aroma and flavor. Terpenes have beneficial effects and work synergistically with cannabinoids like CBD and THC – this relationship is called the entourage effect.

Terpenes are found in high quantities in various essential oils. For example, limonene is in the essential oil of lemons and limes, alpha and beta-pinene are found in the essential oil of pine needles.


CBD oil is the term used to describe a sublingual tincture of CBD. A CBD oil or tincture is made by mixing a CBD extract from a cannabis plant into a base like alcohol or hemp seed oil. The CBD oil is meant to be held under the tongue and absorbed directly into the bloodstream. A sublingual absorption provides a faster effect than absorption via the stomach (i.e. taking a CBD capsule or edible product).  


Full-spectrum CBD oils are the most common form of cannabis use for medical purposes. Full-spectrum CBD is derived from cannabis plants that include THC, the hallucinogenic element in marijuana plants. 

CBD isolate or otherwise called “pure CBD” is the CBD molecule separated from the rest of the compounds it normally occurs with. CBD isolate usually appears as a crystalline white powder. CBD isolate can either be synthesized in a lab (synthetic CBD) or made from a CBD containing plant like marijuana or hemp. 


CBD Distillate is a highly refined cannabis extract often derived from high CBD hemp flower and hemp biomass. CBD Distillate typically contains around 80% CBD with the balance including minor cannabinoids, terpenes and other plants oils and extracts. Distillate may be further refined to produce CBD isolate – purified cannabidiol crystals comprising up to 99.5% or more of CBD.  It is also ideal to use in manufacturing of CBD products such as oil tinctures, capsules and vape products. 


About payment information

After you finish your order we will send you our sales invoice with shipping charge then we will charge credit card the total amount of invoice. 

A. We accept all major credit cards including Visa, Master Card and Discover. 

B. We also support wire transfer, call us for bank information .

C. We do not support COD orders.

Most definitely! We take the security of customers information very seriously and use the latest and most advanced technology for secure transaction processing online to ensure your credit card information is secure.

We accept the following forms of payment: Visa, Discover, and Mastercard. 

We will be happy to post refunds and make any adjustments to card that we have processed. It works best when you contact us and allow us to make the adjustment, before disputing the charges with your bank. Disputing the charges typically takes two to six weeks, whereas a posted refund and adjustments are immediate.


About shipping information

Yes, we do offer free shipping on orders placed over $500 dollars. 

Our Flat rate shipping cost is $13.99 under $500.00 order, up to 21 lbs within all us states via UPS/FEDEX ground. Overweight or over Size box we will charges extra as per actual shipping cost.

Yes, but any shipment delivered to home, apartment or other dwelling where people live on premises will have shipment charge of $13.99 any purchase value. 

You may track the shipping status of your order on our website, by clicking at Track your Order section and enter your email address and your order ID. 

West Coast: 1-3 business days

Central : 3-4 business days

East Coast: 5-6 business days

Order Inquiry

We take such matters very seriously and will look into individual cases thoroughly. If you are in this situation, go to my account, go to RMA (return merchandise authorization and submit your issue there. To get further assistance please call us at 1(888)672-9510 or shoot us an email: support@cbdilus.com. We will gladly help in any inconvenience caused to you by us.  

Unfortunately we do not accept international orders.

Depending on warehouse stock, if stock is available then we will ship your order same day. We are out of stock waiting for 7 to 10 days for your order.

We are sorry to hear you have to cancel your order, you can call us on (847)895-7080 to cancel.

Keep in mind, once your product is shipped from our warehouse your order can not be cancelled. 

Yes, In order to purchase from CBD online store, there is a minimum purchase requirement of $299.